Our Privacy Policy

Protecting your privacy is our top priority. Explained in plain language for busy people like you.

Our Privacy Policy

Protecting your privacy is our top priority. Explained in plain language for busy people like you.

Our Privacy Policy

Protecting your privacy is our top priority. Explained in plain language for busy people like you.

Last updated on December 8, 2025

Overview

Edulyze helps organizations process documents faster and more accurately through automated verification. In this policy, "organization" means the entity that contracted with us — such as a school district, tribal nation, or government agency.

We know your information is sensitive. Here is how we work with your organization to protect it.

  • We never sell or rent your data

  • Only authorized users access our system

  • Your information is encrypted and protected

  • You can access, correct, or delete your data through your organization

  • We comply with FERPA, COPPA, and HIPAA where applicable

What Information We Manage

Your organization controls all information we manage — students and children never interact with our system directly.

With Your Organization's Authorization
  • Contact information such as name, email, phone, or address

  • Demographic information such as age, gender, or ethnicity

  • Academic information such as program participation or transcripts

  • Enrollment documents such as birth certificates, immunization records, or proof of residency

  • Application usage data to improve our services

  • Other information your organization authorizes to support our services.

Information We Collect Independently
  • Basic usage information from our public website (no personal details)

  • Essential cookies for website functionality — no tracking or advertising cookies

  • Information you provide if you contact us directly

How We Use Your Information

Our contracts with your organization include data protection terms that meet federal requirements (FERPA, COPPA, HIPAA) and state privacy laws as applicable.

We Use Information To
  • Provide services to your organization

  • Provide support and technical assistance

  • Ensure system security and prevent unauthorized access

  • Improve our services based on usage patterns

  • Follow the law

Information Never Used For
  • Marketing or advertising

  • Creating profiles for commercial purposes

  • Selling information to other companies

  • Any purpose not authorized by your organization

  • Any purpose unrelated to our services

Who Can Access Your Information

Your organization controls who can see your information in our system.

Who Can Access Your Information
  • Users authorized by your organization

  • Edulyze employees directly involved in providing services

  • Our technology providers under strict data protection agreements

  • Legal authorities when required by law

Personal Information Never Shared With
  • Marketing, advertisers, data brokers, or social media companies

  • Anyone not approved by your organization

How We Protect Your Information

We use multiple layers of protection to keep your information safe.

Security Measures

Technical Safeguards

  • Data is scrambled (encrypted) so only authorized people can read it

  • Secure servers with constant monitoring

  • Extra login security on all Edulyze accounts (like a code sent to your phone)

Organizational Safeguards

  • Background checks and privacy training for all Edulyze employees

  • Access limited to authorized personnel only

Compliance Standards

  • FERPA, COPPA, HIPAA where applicable

  • State privacy laws as applicable

Technology Providers

We work with trusted technology providers (all pass independent security audits).

  • Amplitude for usage analytics

  • Amazon Web Services (AWS) for cloud infrastructure, data processing, and storage

  • Anthropic for data processing

  • Clerk for authentication and security

  • Google Cloud for data processing

  • LogRocket for error tracking

  • Microsoft Azure for data processing

  • OpenAI for data processing

  • Rollbar for error monitoring

  • Statsig for feature management

  • Zuplo for API hosting and security

We review each provider's data protection practices to ensure compliance with privacy laws and that data stays in the United States.

Your data is never used for AI model training.

Your Privacy Rights

You have rights over your personal information. We receive this data from your organization's systems, so requests for access, correction, or deletion go through your organization.

Our Commitments
  • Once your organization removes data from their systems, we remove it from ours within 30 days

  • When an organization ends their contract with us, we delete all data within 30 days

  • We notify organizations of security incidents within 24 hours of discovery

  • We comply with legal requirements that may affect data retention

Your Rights Under FERPA

Federal law gives parents the right to:

  • See their child's education records

  • Ask for corrections to inaccurate information

  • Control who else sees their information

  • File a complaint with the U.S. Department of Education

Contact your organization to use these rights — they control the original data sent to us.

Policy Updates

We may update this policy when our practices change or laws require it.

When we do:

  • We post the new version on our website

  • We tell organizations about big changes

Questions About Your Privacy?

We're happy to answer any questions about how we handle your information.

Edulyze, LLC

Attn: Privacy Officer

2560 King Arthur Blvd Ste 124-120

Lewisville, Texas 75056-5921